📞 Contact Our Team
If you cannot find the answer to your question in our quick links, please reach out to us. We aim to respond to all emails and inquiries within 24 to 48 hours during regular business hours.
Phone Support: Give us a call to speak directly with a team member.
- Number: +44 7865 373026
Email Support: Send us an email with your questions. If you are inquiring about an existing order, please include your Order Number in the subject line for faster service.
- Email: support@animaltrax.shop
Business Hours:
- Monday – Friday: 9:00 AM – 5:00 PM (EST)
- Saturday – Sunday: Closed
- (Our support desk is closed on all major US public holidays)
🏢 Mailing Address
If you need to mail us correspondence or have been instructed by our support team to return an item, please use our official business address:
Animal Trax Accessories 7915 Charlotte Dr SW, Huntsville, AL 35802, United States
(Please note: Do not send return packages to this address without first receiving a Return Authorization from our support team, as outlined in our Return Policy).